lestari Casino & Sportsbook Data Care
This page describes what we collect when you use lestari and how we keep that data protected. We at lestari take your privacy seriously and operate under clear rules about what information we gather, how we use it, and who can access it.
Our platform serves users in supported jurisdictions where local law permits. When you create an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers from mobile banking, local payment, online payment, or e-wallet, we collect the information needed to verify your identity and process your transactions. We do not sell your data to third parties, and we do not use it for marketing outside our own service.
The sections below explain our data practices in detail. If you have questions about how we handle your information, you can reach our support team through the contact details at the end of this page.
What We Collect on lestari
We collect data in three categories: account information, transaction data, and device information. Your account information includes your name, email address, phone number, and date of birth. We ask for this when you register on lestari so we can verify your identity and comply with local regulations.
Transaction data covers every deposit and withdrawal you make. When you fund your lestari account via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the amount, timestamp, and payment method. For bank transfers through mobile banking, local payment, online payment, or e-wallet virtual accounts, we log the same details plus your bank reference number. We keep this record to settle disputes, prevent fraud, and meet regulatory requirements in Jakarta, Surabaya, Bandung, and other supported regions.
Device information includes your IP address, browser type, operating system, and device identifier. We collect this to detect unusual login patterns, prevent account takeover, and understand how users access lestari across Android, iOS, and web browsers.
How We Use Your Data
We use your data for four main purposes: account verification, payment processing, fraud prevention, and service improvement. When you sign up for lestari, we verify your identity by cross-checking your name, email, and phone number against our records. This step is mandatory under local law and protects both you and our platform.
Payment processing is the core reason we collect transaction data. Every time you deposit or withdraw, our payment processors—which may include third-party vendors outside your jurisdiction—handle your financial information. We do not store your full card or bank details on our servers; instead, we use tokenized references that allow us to process future transactions without re-entering sensitive information.
Fraud prevention uses your device information and transaction history to flag suspicious activity. If we detect a login from an unusual location or a withdrawal request that differs from your normal pattern, we may ask you to verify your identity before proceeding. This protects your lestari account from unauthorized access.
Service improvement means we analyze how users navigate lestari—which games they play, which payment methods they prefer, how long they stay on the platform—to make the experience faster and more reliable. We do not use this data to profile you or target you with ads outside lestari.
Third-Party Processors and Your Rights
Our payment processors, hosting providers, and analytics vendors may access your data as part of their service to lestari. These third parties operate under strict data-processing agreements and are not permitted to use your information for their own purposes. Our servers may sit outside your jurisdiction, but we ensure all data transfers comply with local privacy standards.
You have the right to request a copy of your data, ask us to correct inaccurate information, or request deletion of your account and associated records. To exercise these rights, contact our support team. We will respond within a reasonable timeframe and provide you with a clear explanation if we cannot fulfill your request.
Cookies and Tracking
We use cookies to keep you logged into lestari and to remember your preferences. These are essential for the platform to function. We do not use cookies to track you across other websites or to build a profile for advertising purposes. If you disable cookies in your browser, you may not be able to access your lestari account.
Contact lestari
If you have questions about our privacy practices or want to exercise your data rights, reach out to our support team. We are available to assist users across Indonesia, including those in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. Our commitment is to respond to your inquiry and explain how we handle your information on lestari.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of lestari comply with their own jurisdiction's law.